Thank you for visiting our Technical Support page

For Butterfly Support, please visit the Butterfly Tech Support Page.

Used Machine Support

Help Desk

For Manuals and Videos, and additional support please visit our Help Desk.

Support Ticket

For quickest support, please submit a Support Ticket

E-Mail

You can email support at support@tewh.com

Call US

For phone support from a live rep, please visit our Contact US Page.

Live Chat

For Live Chat please see the chat icon in the lower right corner of the screen

Visit US

Our office, sales and technical support departments are generally open 9:00-18:00 – Monday thru Friday excluding major USA holidays.  We are available on weekends by appointment.

Videos

For Used Embroidery Machine Video Support, please check our Video Support Page

Butterfly Support

Visit out Butterfly Support Page for Butterfly Support.