10 Year Limited Warranty


10 year limited warranty!

Includes 10 years limited warranty and support package.
As long as your machines is under warranty, you are covered
by our support package and eligible for free tune-ups.

Extended Warranty and Protection Plan

Want a lifetime machine service and parts warranty?
Check into our Butterfly Lifetime Service and Protection Plan.


All of our NEW Butterfly Embroidery Machines are covered by a 120-month warranty on Drive Train Components:

  • Gears
  • Pulleys
  • Belts
  • Bearings
  • Rails
  • Shafts
  • Rods
  • Chassis
  • Cams
  • Bolts
  • Screws

All of our NEW Butterfly
Embroidery Machines

Are covered by a 26-month warranty on Non-Consumable Parts and Electronics:

  • Electronics
  • Motors
  • Switches
  • Sensors
  • Cables / Wires
  • PCB / Circuit Boards
  • Control Panel
  • Drives
  • Encoders
  • Potentiometers
  • Covers
  • Tubing
  • Table
  • Stand
  • Pantograph
  • Hooping devices
  • Cap System

All of our NEW Butterfly
Embroidery Machines

Are covered by a 90-day warranty on consumable parts:

  • Hooks
  • Pressure feet
  • Bobbin
  • Cases
  • Needle
  • Bars
  • Springs
  • Knives
  • Wiper
  • Reciprocators
  • Picker
  • Hoops
  • Frames
  • Accessories

All of our NEW Butterfly Embroidery Machines

Our Butterfly Embroidery Machine Warranty for new embroidery machines covers defective parts that are not designed to fail during normal use. Our warranty does not cover parts that are damaged or destroyed due to misuse, abuse, neglect, acts of God, failure to perform regular maintenance, improper settings or adjustments, modifications, failure to oil andlubricate, accidents, extreme stress, climate conditions, using unapproved parts, etc. All parts are subject to being sent back to u¿our headquaters of factory for inspection before replacing. We have the right to decline or accept any shipping charges Consumable or expendable parts that are to be replaced on a general basis such as Hook, Pressure feet, Bobbing Cases, Needle Bars, Srpings, Knives/Wiper, Reciprocators are only covered for the first 90 days. This warranty is void if anyone other than a Butterfly representative or distributor attempts any repairs, changes, or modifications to the machines or if any unauthorized or 3rd party parts are used wh¿ithout pre-appro-val from the main Butterfly distributorship.
Live Sales Representatives are waiting for your call.