mini support

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Support Now!

Thank you for you Butterfly Mini purchase!

This page can be used as both a Quick Start Guide as well
as info on support. Please visit our support page.

Support Now!

You create a support ticket by emailing support@tewh.com

Our support hours are generally 9:00 a.m. - 6:00 p.m. Central Time M-F

Thank you for you Butterfly Mini purchase!

This page can be used as both a Quick Start Guide as well
as info on support. Please visit our support page.

You create a support ticket by emailing support@tewh.com Our support hours are generally 9:00 a.m. – 6:00 p.m. Central Time M-F

QUICK START

Unpackage your Mini Embroidery machine
Follow the steps below:

The firts step is to identify the boxes:

Box 1 Butterfly Mini Embroidery Machine.

Box 2 Mini Embroidery Machine Tripod/Stand.

Box 3 Embroidery Machine Accesories.

Now select the Tripod/Stand box.

Once the Tripod/Stand parts have been unpacked, aseemble them so that you can place the machine on the Tripod/Stand.

Below are video and writte instructions on how to set up the Tripod/Stand:

Once the Tripod/Stand has been setup, remove the machine from its box and place it on the Tripod/Stand.

Tools Required

Philips screwdriver (for Philips screws).

Allen wrench (for Allen screws).

Step 1. Organizing the Parts

Before starting assembly, ensure all parts are placed correctly.

The pegs on the main support pieces should be facing upwards.

Verify the side holes are properly oriented, as these Will be used for assembly.

Step 2. Attaching the Support Bars

Identify the bottom support bars—they have two holes in the middle.

The top support bars do not have these holes.

Align the support bars on each side and secure them using Allen screws.

Repeat the process on the opposite side.

Step 3: Attaching the Legs

Once the support bars are in place on both sides, attach the legs to complete the base of the stand.

Step 4: Installing the Cross Support Bars

Use Philips screws to secure the crossbars.

The Butterfly logo support bar should be placed at the front of the stand.

The remaining two bars will be positioned at the bottom and rear of the stand.

Final Step: Verify the Assembly

Ensure all screws are tightened securely. Double-check that the stand is stable and properly aligned.

Once all steps are completed, your Butterfly Mini Machine Stand is fully assembled and ready for use!

Support Videos

Support Videos Here you’ll find step-by-step tutorials and helpful guides to get the most out of your embroidery machine.

Butterfly MiNi - How to Thread Your Embroidery Machine Properly

Just got your Butterfly MiNi and need help threading it? 🧵✨ In this step-by-step guide, we’ll walk you through the process of properly setting up your thread to ensure smooth and high-quality embroidery. Whether you’re a beginner or a pro, mastering this essential step will keep your machine running at its best!

Hoop and Sew a Golf T-Shirt on the Butterfly MiNi

Join us in this video as we demonstrate the simplicity and efficiency of the Butterfly Mini embroidery machine in hooping and sewing a golf tee. 🏌️‍♂️ 👕Watch as we use Solvy backing, a water-soluble stabilizer, to achieve perfect results. 💧 See for yourself how the Butterfly Mini makes embroidery on unique items like golf tees a breeze.

🧵✨

Butterfly MiNi: Perfect Cap Embroidery Machine

Check out the Butterfly MiNi in action! 🧢✨ This single-head, 15-needle embroidery machine is perfect for all your cap embroidery needs. Whether you’re customizing hats for a team, brand, or event, the MiNi delivers precise and high-quality stitching every time. Ready to elevate your cap game?

User Experiences

Y’all, come see the Butterfly MiNi in action through Olivia’s eyes!

She’s put it through its paces and ain’t shy about tellin’ y’all why it’s a real gem. Watch as she shows off just how much this little machine can do!