Butterfly Embroidery Machine – Error List

List of common errors on the Butterfly Embroidery Machine

Note: For the errors listed below, you may click “Clear” to check all related parts.

Error number: EC08

Error: Pll bar (Pull Bar)

Press “” button until you see → 

Error number: EC09

Error: Back to the beginning, then pull backward bar again

The operating error

Error number: EC11

Error: No such design in memory

Select another designs. Design does not exist in memory

Error number: EC12

Error: Main shaft not stop in position

Main motor is not at its “stop position”

1. Turn the hand wheel by hand  until the  turns into  

2. Press   button.

Error number: EC13

Error: Frame over border

1. Select a frame consistent with actual embroidery size

2. Select “No” to turn off this function.

Error number: EC14

Error: Part of memory lost

Replace battery on main board.

Error number: EC16

Error: Step motor

1. Check Mechanical blockages on main motor
2. Check X Y motor
3. Check X Y driver

Error number: EC17

Error: Color changing overtime

1. Check the color motor. Check motor driver board PC501/PC502.

2. Check the sensor.

Error number: EC18

Error: Color changing half rotation abnormal

Adjust by turning the hand wheel by hand.

Error number: EC19

Error: Need position abnormal

1. Adjust by turning the hand wheel by hand.

2. Check the sensor.

Error number: EC20

Error: Main motor overtime

1. Turn the hand wheel by hand    Check whether the load is too heavy;
2. Turn the hand wheel by hand at least one rotation, until there is a change  to  , observe the icon on screen.  If you do not see a change, clear or replace E923 board.

3. Test “Machine Test” “Test Encoder Parameters”



OPL 60±10
APL 2000±3
BPL 2000±3

If not correct, check the motor encoder plug    connected to the driver.

4. Replace driver.

Error number: EC21

Error: Color changing out

“Needles” parameter setting must equal to the machine’s actual needles. 9 or 12 or 15.

Error number: EC26

Error: Trimming not in position

Check whether the detection sensor is damaged.

Error number: EC41

Error: Files not exist in disk

1. Try again.
2. Restart machine and then try again.
3. Execute “Clear All Designs” command

Error number: EC42

Error: Disk dir full

Delete useless designs in order to Free Memory.

Error number: EC43

Error: Disk space full

Delete useless designs in order to Free Memory.

Error number: EC44

Error: File distribution list error

Execute “Clear All Designs” command

Error number: EC45

Error: Dir error

Execute “Clear All Designs” command

Error number: EC208

Error: 

The same method as EC20

Categories: Embroidery Machine