Embroidery Machine Technical Support

Thank you for visiting our Technical Support page

For quickest support, please email techsupport@tewh.com.

For support from a live rep, please visit our Contact US Page.

For Live Chat please see the chat icon in the lower right corner of the screen

Visit out Butterfly Video Support Page for Butterfly Support.

Our office, sales and technical support departments are generally open 10AM-5PM – Monday thru Friday excluding major USA holidays.  We are available on weekends by appointment.

For Used Embroidery Machine Video Support, please check our Video Support Page