For Butterfly Support, please visit the Butterfly Tech Support Page.
For Manuals and Videos, and additional support please visit our Help Desk.
For quickest support, please submit a Support Ticket
You can email support at support@tewh.com
For phone support from a live rep, please visit our Contact US Page.
For Live Chat please see the chat icon in the lower right corner of the screen
Our office, sales and technical support departments are generally open 9:00-18:00 – Monday thru Friday excluding major USA holidays. We are available on weekends by appointment.
For Used Embroidery Machine Video Support, please check our Video Support Page
Visit out Butterfly Support Page for Butterfly Support.