Here you find various information for Butterfly Technical Support. Contact US if you cannot find the support here you need.

Also check out our Butterfly Support Help Desk for more!


Quick Guides

Single Head Quick Guides

Error List

Connecting power to the single head

ButterFly control panel resets – Technical Support

Embroidery Thread Path


Multihead Quick Guides

Butterfly multihead knife trimmer adjustment


Manuals and Parts Books

Single Head Manuals


12 Needle Single Heads

Butterfly B1201B/T – Single-head machine operation manual

Butterfly B1201B/T – Embroidery Machine Cheat Sheet

Butterfly Embroidery Machine – B1201B/T Single Head 12 Needle – Manual 1.3E


15 Needle Single Heads

Touch Screen Models

Operation/Service/Parts Manual

2018 / Early/Mid 2019 – 2020 Touch Screen Models

Operation/Service/Parts Manual

Error List

1501 with Touch Screen Monograming – BECS-285A

BUTTERFLY SINGLE HEAD 15 NEEDLES BT1501 – BECS-528

BT1501 – QUICK START

BUTTERFLY 1 HEAD – 15 NEEDLES BT1501

BUTTERFLY SINGLE HEAD PARTS BOOK


Multihead Embroidery Machine Manuals and Parts Books

BUTTERFLY MULTI-HEAD EMBROIDERY MACHINES OPERATION MANUAL – BECS-528

QUICK START FOR MULTI-HEAD

BUTTERFLY MULTIHEAD PARTS BOOK


Chenille Embroidery Machine Manuals

QUICK START FOR CHENILLE

MANUAL ON GENERAL UNIT

MANUAL ON CHAIN STITCH OPERATION

MANUAL ON CHENILLE(LOOPING STITCH)


Videos

Our support, training and ‘101’ videos can be found at – https://www.theembroiderywarehouse.com/butterflyemb/category/support-videos/


Butterfly technical support page

Here you will find various information about Butterfly Technical Support. Contact us here if you can´t find the support you need here. 


¡Also check out your Butterfly Help Desk for more information! 

Single Head Machine Quick Guides

List of errors

Connect the machine to electricity

Restart ButterFly Dashboards – Technical Support 

Embroidery Thread Path  


Multi-Head Machine Quick Guides

Butterfly trimming knife setting 


Parts Books and Manuals

Manuals for single head machines

Single Head machines with 12 needles

Butterfly B1201B/T – Opertion manuel for single head machine 

Butterfly B1201B/T – Embroidery machine revie sheet 

Butterfly Embroidery Machine – B1201B/T Manual for one head – 12 needles machine, 1.3E 


Single head machines with 15 needles

Touchscreen models from late 2019 to 2020

Operation Manual 


Touchscreen models from lte 2018 to early and mid-2019

List of errors

1501 Monogram Touch Screen – BECS-285A

BUTTERFLY SINGLE HEAD AND 15 NEEDLES BT1501 – BECS-528

BT1501 – QUICK START 

BUTTERFLY ONE HEAD 15 NEEDLES BT1501 

PARTS BOOK FOR ONE-HEADED BUTTERFLY


Parts Books and Manuals for Multi-Head Embroidery Machines

MANUAL OF OPERATION OF MULTIPLE HEAD BUTTERFLY MACHINES – BECS-528

QUICK START FOR MULTI-HEAD MACHINES 

BUTTERFLY MULTIHEAD PARTS BOOK


Chenille Embroidery Machine Manuals

QUICK START TO CHENILLE

MANUAL FOR THE GENERAL UNIT

MANUAL FOR CHAIN STITCH OPERATION

MANUAL FOR CHENILLE (REPET STITCH)


Videos

Our support training and ´101´ videos can be found at    https://www.theembroiderywarehouse.com/butterflyemb/category/support-videos/