You are Ready to Buy an Embroidery Machine!

What’s next?

Have you picked out the machine you are wanting to purchase?

The first to purchasing is to pick out the machine you are wanting. Our inventory list is generally up to date and available.

If you have any questions and need live assistance

from our sales staff, please CONTACT US

Live Sales Representatives are waiting for your call.

Have you chosen your preferred method of payment?

Once you have decided what machine will suite you best, its time to decide how you would like to pay. We accept debit/credit card (usually for a fee), cashier’s check, wire transfer, Paypal (usually for free) and cash on premises. We also have financing available! If you are applying for financing, please become qualified before moving to the next step.

Formal Estimate and Processing/Payment

With payment secured and the machine picked out, the next step is to create a formal estimate for purchasing. The estimate should list everything on your purchase. Extras such as shipping, training, installation, accessories, might need to be added to the estimate. Please contact your sales rep for all that information.

The formal estimate is important because it should list everything clearly about your purchase.

With your preferred payment form ready, your sales rep or someone from accounting can help process your payment and provide further instructions and information. Please provide your sales representative with any payment confirmation receipts, if available.

Equipment can also be purchased on our website directly using the shopping cart. However, we recommend closing your sale with a live sales rep.

Please sign and return the estimate to your sales rep, as well as the contract at

You are done!

Once the payment has been made, it generally takes at least 24 hours to process in accounting. Once accounting has processed your order, they will create a Paid invoice based off your estimate.

Once the Paid Invoice is created, it is sent to you as well as several of our departments to get the purchase processed and shipped. You should at this point start hearing from various members of our staff for organizing and scheduling things, as well as training and support.


Should you need any future support, please use the

page or, create a support ticket by emailing We also sell all the parts and consumables you might need at