We are proud of our equipment and here are a few ways we back what we sell

We offer up to 1 year of free one-on-one training at our location.
We also offer 1 year of live training and support over the phone, Internet, video and live video conference.
1 year Free Tune Ups. Bring the machine to us and we will tune it up for free.
We have a large technician network to offer installation, training and support at your location (additional costs apply)
This machine comes with a 1 year warranty on electronics (Backed by PLRElectronics)
Complete warranty for 1 year on all mechanical and electrical parts excluding any consumable part, labor, and shipping costs.
Parts subject to review. Shipping and handling at customers expense.

Embroidery Machine Warranty, Training, and Support Package